In the Customer Release Guide addendum for the 2.16 build we have introduced New Functionality and also system improvements both in Workshop Management and the Link system. We also fixed certain reported bugs within these systems during this build development period, the reporting customer has also been added. The relevant JIRA and HD reference number will also be added where applicable.


Workshop Management 2.16

Link 2.16


  • Affected parameters for correct set-up where applicable
  • User permission level required to access the function.
  • Default settings after the upgrade
  • Tech App Latest version is 2.16.1
  • Advisor App Latest version 2.16.1 (iPadOS 16.3.1)


TABLE OF CONTENTS

New Features

RTC - 4623 - Job Card Failure - RTC Audit Job Card Report

A new report has been added to the Reporting Tree for Audit purposes. When a Job card is no longer available the information is available on this new report.



RTC - 4667 - Invalid PhoneNumber and ContactPreference fields populated when sending RTC booking Altus

In all places where RTC is sending a booking we populate the visit PhoneNumber and ContactPreference fields based on the preferred number or email being populated on the booking.

As follows: -

  • When preferred phone is populated we should send ContactPreference as “PhoneNumber”

  • When preferred phone is blank, but email is populated, the ContactPreference should be sent as “Email”

  • When both the preferred phone and email are blank, PhoneNumber should be sent a “0” and ContactPreference should be sent as “PhoneNumber”

Improvements


RTC - 4654 - [Gemini] Remove AdvisorAccess check for cached data

Database (2024.2.16.2.sql)

Modified [spGeminiServiceCache] to include all inspection template data where [InUse] = 1 


Gemini

Now caches all inspection template data instead of only caching based on ISSubSections.AdvisorAccess column. 


Cache will now include ISSubSections.AdvisorAccess so that filtering on inspection data can be done in code.


RTC - 4676 - Add a prompt to CitNOW send video form, to tell user if no email or phone number.


The system will now display a warning if the Customer doesn't have an email or mobile phone number